Frequently Asked Questions

Q: How long is the program?

The program is six to twelve months. We customise the program length to your needs.

Q: Can I work while in the WLC program?

Due to the rigorous schedule of our program, residents are not able to be employed, seek employment, or attend school while in program.

Q: Are there costs associated with entering the Windsor Life Centre program?

We encourage each person to invest in their own recovery. We work with each individual to find an amount that works for them. WLC does ask for a total of $1,100, but this should not be considered as a barrier to coming to the program. We want to see you get well first and foremost.

Q: May residents see their children and family members while they are enrolled in the program?

Yes. Upon arrival, residents are asked to provide Windsor Life Centre with a list of family members. Up to five previously approved family members may visit the resident at the Centre during regularly scheduled visiting hours.

Q: May a resident leave the program at any time?

Yes. Residents are free to leave the program at any time. However, once they leave the program, their file will be closed, and we will be unable to admit them for a minimum of six months. Residents who choose to leave will be driven to the nearest bus, train, or airport terminal—as per their prearrangements prior to entering the program.

Q: What does “faith based” mean?

WLC believes that recovery is most successful when you take all aspects of a person into account—mind, body, and spirit. We at WLC take a holistic approach to recovery. We use evidence-based practices in our recovery as well as adding a faith-based element based on Christian principals. Being of faith is not a requirement to entering the program or being in the program, but an open mind to faith-based teachings is necessary as well as church attendance.

Q: Are there prohibited medications?

We do have a list of prohibited medications, which can be discussed with the intake coordinator. We do not accept people currently on Methadone or Suboxone. We can work with you to taper off Methadone or Suboxone.

Q: Can I call to enquire about a person’s application process?

In order to ensure that WLC is the best place to begin recovery, we only speak with the applicant about their application.

Q: What age group of women do you treat? Am I too old for your program?

Our program legally requires that our residents be at least eighteen years of age to be admitted to WLC. There is no age maximum and we have helped women of all ages.

Q: Is there a waiting list?

Our waiting list times always fluctuate depending on availability. If an applicant is on the waiting list, the intake coordinator would set up check-in calls in order to keep in touch until you are at WLC.

Q: Can I smoke while in the program?

No, smoking is not allowed while you are in the program, but smoking cessation products are provided.

Q: Do you accommodate dietary restrictions?

Yes, we will accommodate any medical professional’s prescribed dietary restriction.

Q: Would I share a room with another person?

We have two residents to a room and four women share one bathroom.

Q: What does a day in the Windsor Life Centre program look like?

Click here for the WLC Resident Schedule.